Regulars are steady revenue. So who is drifting away?
A salon lives on people coming back. The problem is that nobody notices a regular who has not been in for three months until it is too late.
- 01
Who has not been in
A list by days since the last cut, not by memory.
- 02
Which stylist keeps their clients
Work is tied to who performed it, so you can see who holds onto regulars.
- 03
Reach out on Zalo or SMS
Send by customer group, then see how far it got and who replied.
This is the product, not an illustrative diagram.
Each screen starts with a real job: looking at this week's bookings, checking remaining sessions or choosing who to invite back before the team reaches out.
One week with the three-month group is enough to tell whether this works for you.
Questions before you start
Does HOJA replace our current management software?
Not right away. During the 14-day trial, start with one small workflow, such as customers due for a return visit, and then decide what moves to HOJA.
How are customer data and images used?
Teams should only use data and images for the appropriate purpose and with the relevant consent status. Access also follows each team member's permissions.
How do we start?
Start the trial and add one group of customers and one reminder rule. If you would like to talk first, message HOJA on Zalo. A large implementation commitment is not required just to start.